Total Quality Management Essay Example | Topics and Well Written Essays - 1250 words - 1

Total Quality Management - Essay ExampleThe truth of this contestation and those facts that disagree with this statement are thoroughly examined in this research to offer an avid discussion of how to hand success with the implementation of TQM in a business.A major element in world merchandise competition is quality. During the 1970s and 1980s, the Japanese and their U.S. companies exhibit that high quality is achievable at lower cost and greater customer cheer (Heaphy & Grusky 1995). These were consequently the results of utilizing management principles of total quality management (TQM). U.S. companies have demonstrated that such achievements are possible using TQM as a way to manage business now, in present times. Also, m all international companies have come to realize that when everyone pulls in the same direction it brings progress in management skills in all forms of business, which TQM has made become a way of life in the many business sectors doneout the world (Laszlo 1 999).In order to implement a strategy standardized TQM into a business requires an Upper-management change in both school of thought and behavior. Research has shown that business managers in any area, even within the realm of a mortgage brokerage company, must adopt theobjectives of customer satisfaction and continuous improvement if they are going to rise to the top of the business chain both across the nation and internationally (Wilkes & Dale 1998). They must implement the change to achieve these objectives through their personal and continuous involvement and through providing reeducation services for everyone within an organization. It is of course definitive that the organization should focus on solely TQM principles and practices so that the philosophy of management can work reasonably well. This is specifically true if a company wants to gain self-confidence in the world market and have outstanding success internationally (Wilkes & Dale